Privacy policy

This Privacy Policy explains how we collect, use, and protect information about you, including personal data and cookies.

I. General Information

• Scope: This policy applies to the website at www.aqualapka.com.
• Operator: The website is operated by AQUALAPKA Inc., located at 254 Chapman Rd, Ste 209, Newark, Delaware, 19702, USA, Tax EIN: 922191242.
• Contact: For questions or concerns, you may reach us at admin@aqualapka.com.
• Data Controller: AQUALAPKA Inc. is the Data Controller for any personal information voluntarily submitted on the site.
• Purpose of Data Collection: We use personal data to:
  • Manage newsletters
  • Provide online chat services
  • Respond to inquiries
  • Prepare, pack, and ship products
  • Process orders
  • Present offers and information

Data Collection: Data is collected through:

• Forms voluntarily completed by users
• Cookies stored on user devices

II. Data Protection Methods

• Encryption: Login credentials and personal data entries are secured with SSL encryption, ensuring data safety between your device and our server.
• Backups: Regular backups are performed to safeguard data.
• Updates: We perform routine software updates to secure data processing.

III. Hosting

• Provider: The website is hosted by OVH.

IV. User Rights and Additional Information

Data Sharing: In certain cases, we may share your data with:

• Hosting providers
• Couriers and postal services
• Payment processors
• Online chat providers
• Authorized employees and contractors
• Marketing service providers

Data Retention: Personal data is retained only as long as necessary for legal, business, or operational purposes. Marketing data may be kept for up to three years.

User Rights: You have the right to:

• Access, correct, delete, restrict, or transfer your data
• Object to data processing, including profiling for legitimate interests unless overridden by legal requirements
• File complaints with the appropriate authorities regarding data processing

Voluntary Data Provision: Providing personal data is voluntary but necessary for certain site functionalities.

Automated Decision-Making: We may use automated decision-making, including profiling, for service delivery and direct marketing, with user consent.

Data Transfers: Personal data may be transferred outside the U.S. if required for service functionality.

V. Form Information

• Form Data Collection: The website collects data that users voluntarily enter in forms, which may include personal details.
• Connection Information: We may log connection details like time and IP address.
• Purpose of Data Processing: Form data is processed according to the form’s intended purpose, such as responding to inquiries or processing orders.

VI. Server Logs

• Activity Logs: User actions on the website may be logged for administrative purposes.

VII. Marketing Techniques

• Google Analytics: Used to analyze site traffic; no personal data is shared.
• Remarketing: Ads may be tailored to user behavior based on cookies, without transmitting personal data.
• Facebook Pixel: Used to connect website usage with Facebook’s services through cookies; no personal data is shared with Facebook.
• Anonymous Tracking: We may track user behavior through heatmaps and recordings, excluding sensitive data.
• Automated Messages: Automated messages may be sent to users who consent to receiving marketing communications.

VIII. Cookies

The website uses cookies, small files stored on your device, to manage sessions, maintain logins, and support marketing functions.

• Session Cookies: Temporary cookies used during a single session.
• Persistent Cookies: Remain on your device until deleted or expired.